Troubleshooting Satcom Direct Connectivity

April 1, 2026

4.3+

Using a VPN in the aircraft can impact the ability to utilize a Satcom Direct® SDR or SDR Gateway's local network connection for GPS position information; therefore, a VPN is not recommended when using Scott Plot® and wanting that GPS source connection.

Amber Breadcrumbs

If there is a GPS gap of 10 seconds or more, and during that time the app was running in the background and the GPS device was not in a failure state, then amber breadcrumbs are shown to represent the route of flight.

Note: In order to receive GPS location information from the SDR or SDR Gateway, the aircraft must be configured accordingly with the 429 Bus wired to the Satcom Direct router. If you are unable to connect Scott Plot to the SDR or SDR Gateway or are unsure if your aircraft is configured for the functionality, please contact Satcom Direct technical support.

Satcom Direct Technical Support

  • +1 321.777.3236
  • support@gogoair.com